Last updated: January 26, 2026

Rivve operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Rivve is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

1. Personal Information We Collect or Process When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect:

• Contact details: Name, address, billing address, shipping address, phone number, and email address.

• Financial information: Payment card information and transaction details (processed securely via our payment providers).

• Account information: Username, password, and preferences.

• Device & Usage information: IP address, browser type, and interaction with our Services via cookies.

2. How We Use Your Personal Information We use your information to:

• Fulfill orders, process payments, and arrange shipping.

• Communicate with you regarding customer support or order updates.

• Provide personalized marketing (where consented).

• Detect and prevent fraud or malicious activity.

3. Relationship with Shopify The Services are hosted by Shopify Inc. Shopify processes your personal information to provide and improve the Services. Information you submit will be shared with Shopify and may be stored in countries outside of your residence (including the US and Canada). For more details, please visit the Shopify Consumer Privacy Policy.

4. International Transfers As we are based in the United Kingdom, if we transfer your personal information out of the EEA or the UK, we rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses to ensure your data remains protected.

5. Your Rights and Choices Depending on your location (especially if you are in the UK or EU), you have the right to:

• Access the personal information we hold about you.

• Request the correction or deletion of your data.

• Opt-out of marketing communications at any time. To exercise these rights, please contact us at hello@rivve.shop.

6. Security and Retention We retain your personal information only for as long as necessary to provide you with Services, comply with legal obligations, and resolve disputes. While we take industry-standard measures to protect your data, no method of transmission over the internet is 100% secure.

7. Children's Data The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority.

8. Contact Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us:

Email: hello@rivve.shop

Address: Rivve Limited, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

Company Registration Number: 16987261

Regulatory Compliance

We are committed to protecting your personal data in accordance with applicable laws. We are registered with the Information Commissioner's Office (ICO) in the UK under registration number: ZC085621.