Last updated: January 26, 2026

Rivve operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Rivve is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

1. Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect:
- Contact details: Name, billing address, shipping address, phone number, and email address.
- Financial information: Payment card information and transaction details (processed securely via our certified payment providers).
- Account information: Username, password, and preferences.
- Device & Usage information: IP address, browser type, and interaction with our Services via cookies.

2. How We Use Your Personal Information
We use your information to:
- Fulfill orders, process payments, and arrange fast shipping across the USA.
- Communicate with you regarding customer support, order updates, or promotional drops.
- Provide personalized marketing (where consented).
- Detect and prevent fraud or malicious activity.

3. Relationship with Shopify
The Services are hosted by Shopify Inc. Shopify processes your personal information to provide and improve the Services. Information you submit will be shared with Shopify and may be stored and processed in secure data centers worldwide, including the United States and Canada. For more details, please visit the Shopify Consumer Privacy Policy.

4. Data Security and International Transfers
Your personal information may be transferred to, and processed in, countries outside of your state or country of residence. We ensure that all data transfers comply with recognized standard contractual clauses and rigorous security frameworks to guarantee your personal data remains fully protected at all times.

5. Your Rights and Choices
Depending on your location (including rights extended under US State Privacy Laws like CCPA/CPRA, as well as UK/EU regulations), you have the right to:
- Access the personal information we hold about you.
- Request the correction or deletion of your data.
- Opt-out of marketing communications or data selling/sharing at any time. 
To exercise any of these rights, please contact us at hello@rivve.shop.

6. Security and Retention
We retain your personal information only for as long as necessary to provide you with Services, comply with legal obligations, and resolve disputes. While we take industry-standard measures to protect your data, no method of transmission over the internet is 100% secure.

7. Children's Data
The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority.

8. Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us:
Email: hello@rivve.shop
Address: Rivve Limited, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Company Registration Number: 16987261

Regulatory Compliance
We are committed to protecting your personal data in accordance with applicable international laws. We are officially registered with the Information Commissioner's Office (ICO) under registration number: ZC085621.