Shipping policy
Last updated: January 26, 2026
Thank you for choosing Rivve. We are committed to delivering your premium apparel as quickly and efficiently as possible. Below are the terms and conditions that constitute our Shipping Policy for domestic deliveries across the USA.
1. Order Processing & Production Time
Because every piece is custom-printed to order utilizing high-definition line-art technology, all orders go into production and are processed within 1-3 business days. Orders are shipped directly from our printing networks. Please note that processing and shipping do not move forward on federal holidays.
2. USA Shipping Rates & Delivery Estimates
We offer fast, localized domestic shipping across the United States. Shipping charges for your order will be calculated and displayed dynamically at checkout.
- Standard USA Shipping: 4-7 business days (after processing time).
- Express USA Shipping (if available): 2-4 business days.
Please note: Minor delivery delays can occasionally occur due to extreme weather conditions, carrier peak seasons, or holidays. Since we ship domestically within the USA, there are absolutely no customs delays or hidden international tariffs.
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has left our production facility containing your high-definition tracking number(s). The tracking link will become active within 24 hours. You can track your package directly through our website.
4. Sales Taxes
Applicable state sales taxes will be calculated and applied at checkout based on your specific US shipping address, in compliance with state regulations.
5. Damages and Print Issues
If you receive your order damaged or notice a defect in the graphic print, please contact us immediately at hello@rivve.shop. Please save all packaging materials and include clear photos of the damaged product so we can expedite a free replacement for you.
6. Incorrect Address Disclaimer
It is the sole responsibility of the buyer to ensure that the shipping address entered is correct. Because we instantly forward orders to our USA print networks to speed up fulfillment, there is a very narrow window to modify an address. Please contact us immediately if you believe you have provided an incorrect shipping address.
Contact Us
If you have any questions about our Shipping Policy, please contact us:
Email: hello@rivve.shop
Address: Rivve Limited, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
